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Difficult Conversations

How To Discuss What Matters Most

Bruce Patton, Douglas Stone & Sheila Heen

Difficult Conversations
Difficult Conversations

Difficult Conversations

How To Discuss What Matters Most

Bruce Patton, Douglas Stone & Sheila Heen

Paperback | English
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Description

We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.

Specifications

  • Publisher
    Penguin Books Ltd
  • Pub date
    Nov 2011
  • Pages
    352
  • Theme
    Business communication and presentation
  • Dimensions
    197 x 130 x 22 mm
  • Weight
    248 gram
  • EAN
    9780670921348
  • Paperback
    Paperback
  • Language
    English

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