Customer service & Contact

Donner.nl is available 24/7. For orders in The Netherlands & Belgium: from €15 onwards shipment is free.

Do you have a question?

You can reach us by phone during opening hours. You can also send an email. Do you have a question about a web order, please contact us via email and state your order number in the correspondence.

Do you have a question about your online order?

You can find the answer to most questions on our Frequently Asked Questions page.

Is your question not listed there?

Then email klantenservice@donner.nl. Always include your order number when asking about online orders. For other questions, we are available by phone during our store's opening hours.

Address:

Boekhandel Donner
Coolsingel 129
3012 AG Rotterdam

klantenservice@donner.nl
010-4 13 20 70
KvK: 60259272
BTW: NL853831865B01