Psychological Aspects of Crisis Negotiation
Thomas Strentz
Psychological Aspects of Crisis Negotiation
Thomas Strentz
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"Psychological Aspects of Crisis Negotiation addresses issues that other books don't cover in great detail. It stands alone and would be an excellent addition to any other book out there. I would heartily recommend this book for those who are crisis negotiation teachers and students."
– Ray Birge, crisis negotiations consultant, Ray Birge and Associates; Captain, Oakland, CA, Police Department (retired)
"The sections on mental health history and SWAT interface are extremely timely. With mental health treatment cutbacks, law enforcement is dealing with increasing numbers of mentally ill persons. This book gives the tools police negotiators need in interacting with persons in crisis. It is also important to understand the SWAT vs. negotiations dynamic. The vast majority of SWAT calls are resolved by negotiations. It is imperative all negotiators understand how SWAT can help or hurt the negotiations process."
– Russell Moore, Sheriff Sergeant, San Diego Sheriff’s Department
"Psychological Aspects of Crisis Negotiation addresses issues that other books don't cover in great detail. It stands alone and would be an excellent addition to any other book out there. I would heartily recommend this book for those who are crisis negotiation teachers and students."
– Ray Birge, crisis negotiations consultant, Ray Birge and Associates; Captain, Oakland, CA, Police Department (retired)
"The sections on mental health history and SWAT interface are extremely timely. With mental health treatment cutbacks, law enforcement is dealing with increasing numbers of mentally ill persons. This book gives the tools police negotiators need in interacting with persons in crisis. It is also important to understand the SWAT vs. negotiations dynamic. The vast majority of SWAT calls are resolved by negotiations. It is imperative all negotiators understand how SWAT can help or hurt the negotiations process."
– Russell Moore, Sheriff Sergeant, San Diego Sheriff’s Department
Thomas Strentz, PhD, is a professional anti-terrorism expert specializing in hostage negotiations, negotiator instruction, and hostage survival. A veteran of twenty-one years in the FBI, he designed, developed, and directed their hostage negotiations program and is now a consultant, trainer, and expert witness. He has been involved in resolving numerous terrorist situations worldwide.