By incorporating the latest advancement in complex system modeling and simulation into the service system research, this book makes a valuable contribution to this field that will lead service innovation and service management toward the digital twin and metaverse.
Dr. Lefei Li is an Associate Professor at the Department of Industrial Engineering, Tsinghua University (China). His research focuses on artificial transportation systems, Systems Engineering, and service management problems. He is the Assistant Director of the International Council on Systems Engineering (INCOSE) and an associate editor for several international journals.
Dr. Feiyue Wang is the Director of the key laboratory of Complex Systems and Intelligence Science, Chinese Academy of Sciences (CAS), China. His current research focuses on methods and applications for parallel intelligence, social computing, and knowledge automation. He is a Fellow of INCOSE, IFAC, ASME, and AAAS.