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Paperback
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€21.50
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Description

Business advice based on the idea that trust plays and essential part in customer loyalty.


David Maister is widely recognised as the premier expert on professional service firm management. Maister is British by birth but has made his success in the US where he founded the highly successful Maister Associates Inc. He is also the author of several highly acclaimed business books.

Specifications

  • Publisher
    Simon & Schuster
  • Pub date
    Jan 2002
  • Pages
    256
  • Dimensions
    232 x 151 x 22 mm
  • Weight
    340 gram
  • EAN
    9780743207768
  • Paperback
    Paperback

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