Excuse Me
The New Science of Politeness and Dealing With Even the Most Difficult People
Louise Mullany
Excuse Me
The New Science of Politeness and Dealing With Even the Most Difficult People
Louise Mullany
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Description
Louise Mullany has taught the science of politeness at the University of Nottingham, UK for the past 25 years, where she is Professor of Sociolinguistics. As well as lecturing and researching in this pioneering field, she works as a research consultant with businesses, public sector organisations and charities, applying politeness and sociolinguistics to improve performance. She has published several books on language and linguistics and is also author of over 60 academic journal articles and chapters on language and communication in businesses, healthcare, politics and sport. She has been a guest speaker on professional communication in a number of countries around the world.
Louise Mullany has taught the science of politeness at the University of Nottingham, UK for the past 25 years, where she is Professor of Sociolinguistics. As well as lecturing and researching in this pioneering field, she works as a research consultant with businesses, public sector organisations and charities, applying politeness and sociolinguistics to improve performance. She has published several books on language and linguistics and is also author of over 60 academic journal articles and chapters on language and communication in businesses, healthcare, politics and sport. She has been a guest speaker on professional communication in a number of countries around the world.
Louise Mullany has taught the science of politeness at the University of Nottingham, UK for the past 25 years, where she is Professor of Sociolinguistics. As well as lecturing and researching in this pioneering field, she works as a research consultant with businesses, public sector organisations and charities, applying politeness and sociolinguistics to improve performance. She has published several books on language and linguistics and is also author of over 60 academic journal articles and chapters on language and communication in businesses, healthcare, politics and sport. She has been a guest speaker on professional communication in a number of countries around the world.