Ring binder
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English
€118.95
- From €15,- no shipping costs.
- 30 days to change your mind and return physical products
Description
ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3.
From the reviews:
"This small book is for practitioners of enterprise service management and Information Technology Infrastructure Library (ITIL) who need a handy reference or overview of ITIL version 3. The book is organized around the five ITIL stages, and considers them by describing their purpose, key concepts, and roles. The book has six chapters … ." (Nayan Ruparelia, ACM Computing Reviews, October, 2009)