"In this thoroughly revised and updated edition of his now classic book, Lead From The Heart, visionary Mark C. Crowley provides the roadmap workplace leaders the world over are seeking for how to successfully and sustainably inspire and manage other human beings in the post-pandemic era. *** More than a decade ago, Mark C. Crowley was first to assert that traditional leadership practices weren't just failing, they were doing great harm. Signs were already clear that workers were neither engaged nor happy in their jobs-and that the era of working just for a paycheck had ended. He also accurately predicted that workers would one day quit organizations if they felt their deeply human needs for feeling valued, respected, appreciated, and personally cared for were not met. And after many millions of workers did resign following a two-year-long pandemic, management consultants McKinsey & Company reported that "not having a caring manager" was the number one reason. The truth is people have greatly evolved in what they need and want in exchange for work, and this massive change in expectations demands that managers embrace an entirely new way of leading"--
Mark C. Crowley is a recognized visionary in workplace management, engagement, and culture. When the first edition of his book was published over a decade ago, many business leaders were slow to embrace it and misinterpreted its title as a call for soft, weak and therefore, ineffective management.
Today, his pioneering philosophy has launched a global movement.
Forbes Magazine has since called his ideas visionary and the blueprint for the future of workplace leadership: onforb.es/1LtWQiQ
As a global speaker and consultant, he's a regular contributor to
Fast Company Magazine and Great Britain's
CEO Magazine. His work has been published
by USA Today, the
Huffington Post, Seattle Times, ThriveGlobal, Reuters, The Great Place To Work Institute, and Gallup. His LinkedIn Pulse articles, "Why Millennials Don't Want Fun; They Want You To Lead Better," and "Employee Engagement Isn't Getting Better and Gallup Shares The Surprising Reasons Why" have been read over 1 million times.
Mark is also the host of the "Lead From The Heart" Podcast. With an audience in 156 countries, his line-up of luminary guests has included Daniel Pink, Marcus Buckingham, Amy C. Edmondson, Frances Frei, Gary Hamel, Erik Larson, Dan Cable, Laura Huang, Katy Milkman, Zoe Chance, Safi Bahcall, Ethan Kross, Marshall Goldsmith, Alex Edmans, Hubert Joly, Herminia Ibarra, Tom Peters, Marc Brackett, and David Rosenstein.
Mark is a member of Marshall Goldsmith's "100 Coaches" community and a graduate of both the University of California, San Diego and the Pacific Coast Banking School at the University of Washington. A business leader at heart, he's the former National Sales Manager for Investment Products at one of the nation's largest financial institutions where he was named "Leader of the Year."
For three consecutive years, Mark has been named a "Trust Across America Thought Leader" by TRUST! Magazine. He was raised in Garden City, New York and now lives in La Jolla, California.
Lead From The Heart has been taught at nine American Universities: Northern Arizona University, Embry-Riddle University, University of Texas, San Antonio, Mount Saint Mary's College (NY), San Diego State University, the University of Southern Maine, the graduate strategic Leadership seminar at the University of Iowa, Purdue University Global, and the Organizational Psychology PhD program at the University of Massachusetts Global (formally Brandman University).
It was also named one of the "10 Best Strategy Books To Beat The Competition" by the book editors at Small Business Trends.
In May 2020, fourteen Ph.D. students at UMass Global's Educational Leadership Ph.D. program individually began doing research on one of the four
Lead From The Heart practices and it's impacts on one aspect of elementary and secondary education. As of the summer of 2022, three of these students completed their thesis, earned their Doctorate degrees--and further confirmed the efficacy of the
Lead From The Heart philosophy.