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Resultaten voor 'sally dyson'
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Client Listening
Why it Pays and How to Do itFuture-proof your firm by embedding client relationships, and anticipating client needs. Forward-thinking firms know that listening effectively to their clients is crucial for improving client service, value, retention, and, ultimately, profitability.
€ 275,95 -
Budgeting and Negotiating Fees with Clients
A Lawyer's GuideThis report guides both lawyers and law firm leaders to adopt best practice budgeting and negotiation to ensure the prosperity of their firms. The advice in this report is supported by case studies which demonstrate the tried-and-tested nature of the methodologies advocated and by practical tools which can be adapted to suit readers'own practices.
€ 95,50 -
The Client Experience
How to Optimize Client Service and Deliver ValueA client-centric business model is essential for future law firm success and the authors of this far-reaching title utilize their own experience and real-life case studies to drill down into the importance of maintaining the one thing no business can do without: its client.
€ 206,50 -
Business Development for a New Legal Ecosystem
This book is split into two parts - the first deals with the immediate effects of the COVID-19 pandemic in 2020 and the ways in which is immediately transformed - and is continuing to innovate - the delivery of legal services.
€ 350,50 -
Innovations in Client Experience
In-depth advice on how the legal profession can up its game in client experience, offering innovative strategies and pragmatic advice to those law firms needing to improve their CX.
€ 275,95 -
Redefining Matter Management
A collection of real world case studies highlighting some of the most important achievements and ideas in matter management today.
€ 221,50 -
The Real Deal: Law Firm Leadership That Works
€ 131,95