Teaching User Experience

This book offers a theoretical and pedagogical framework for how to teach User Experience (UX) from a Technical and Professional Communication (TPC) perspective. It will appeal to instructors teaching UX within TPC programs and administrators interested in curricular innovation to bring more UX into their programs.

“If you teach user experience (UX), you need this book. You’ll appreciate the practical advice for guiding students to grow as agents of design change. The fascinating teaching cases offer many actionable ideas for taking a socially just and rhetorically sensitive approach to design practice.”

Karen A. Schriver , author of Dynamics of Document Design: Creating Texts for Readers

“Technical communication (TC) teachers and administrators: You need this book! Build your confidence about using user experience (UX) to frame a TC project. Adapt one or more of the 14 engaging, inspiring, and very practical case studies to bring UX into your TC courses.

Teaching User Experience is a must to have, read, and use.”

Janice (Ginny) Redish, author of Letting Go of the Words — Writing Web Content that Works

Heather Noel Turner is an associate professor in the Department of English at Santa Clara University, USA.

Emma J. Rose is a professor in the Department of Culture, Arts, & Communication at the University of Washington Tacoma, USA.