Global Equity in Administration

This volume explores and expands our understanding of the concept of nervousness in the administration of government services around the world, demonstrating the ways in which such an emotional and physical reaction can debilitate government actions that are needed to promote social equity and justice.

"This is the right book at the right time on the right topic. Taking a global approach to social equity, chapters illustrate the universality of inequity and the unique challenges in different countries. This is a great resource for everyone who cares about human rights."

Mary E. Guy, University of Colorado Denver, USA

"This is a ground-breaking book that should be required reading in all public administration and policy programs. The chapters show how nervousness--human emotions, values and physical behavior—around race can impede governments' ability to promote social equity and justice. This is a major intellectual contribution to the fields of public administration, management and policy."

Norma M. Riccucci, Rutgers Newark University, USA

Susan T. Gooden is interim dean and professor of the L. Douglas Wilder School of Government and Public Affairs at Virginia Commonwealth University. She is an internationally recognized expert on social equity. Gooden is an elected fellow of the congressionally chartered National Academy of Public Administration and is past president of the American Society for Public Administration. Her books include Why Research Methods Matter, Race and Social Equity: A Nervous Area of Government, and Cultural Competency for Public Administrators . Her research has been funded by several organizations including the Russell Sage Foundation, the Kellogg Foundation, the Smith Richardson Foundation, MDRC, and the Manhattan Institute for Policy Research.