Reframing Generational Stereotypes

With Baby Boomers working past the age of retirement and the arrival of Gen Z, we are seeing for the first time in history four — sometimes five — generations working alongside each other. As a result, organizations are experiencing the X-Y-Z Divide Syndrome, where generational diversity is seen as a negative element, making it difficult to build and maintain a happy and productive workplace. Baby Boomers, Gen X, Millennials and Gen Z have different mindsets, expectations and communication styles, yet they have one thing in common: they ALL feel misunderstood. Being aware of each other’s needs, challenges, viewpoints, strengths — even fears, is key to unlocking the power of intergenerational collaboration.


Unlike most management books, Reframing Generational Stereotypes uses stories to reveal the origins of workplace conflicts, provide groundbreaking strategies to address them, and share first account best practices from leading global organizations. Whether you are a business leader, HR professional, employee, educator, student, or the founder or heir of a family business, this is a book you must read.