Airline Operations Control
Peter J. Bruce & Chris Mulholland
Airline Operations Control
Peter J. Bruce & Chris Mulholland
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Omschrijving
This text is among the first to reveal the intricacies of an airline’s Operations Control Centre; especially the thought processes, information flows, and strategies taken to mitigate disruptions.
Peter J. Bruce spent nearly 17 years in the airline industry, for nearly all of which he was as an operations controller in an Australian domestic airline. He is recently retired from the Department of Aviation, Swinburne University of Technology in Melbourne. Peter is an FAA licensed Dispatcher.
Chris Mulholland started in aviation with Trans Australia Airlines in 1977, has held various positions in the Operations Control areas in Trans Australia Airlines, Australian Airlines and now Qantas where he currently holds the position of Manager, Integrated Operations Centre.