Optimising Tourism and Hospitality with Artificial and Emotional Intelligences
Australia) , Griffith University Griffith Institute for Tourism Griffith Business School Catherine (Associate Professor of MarketingPrentice
Optimising Tourism and Hospitality with Artificial and Emotional Intelligences
Australia) , Griffith University Griffith Institute for Tourism Griffith Business School Catherine (Associate Professor of MarketingPrentice
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Omschrijving
Artificial intelligence (AI) and emotional intelligence (EI) ar both hugely important and influential to the hospitality and tourism sectors. This is the first book to look at both AI and EI as integrated phenomena that can work symbiotically to the benefit of both the tourism and hospitality sectors.